WARRANTY

Every Magician electric bike includes a one year against manufacturing defects in materials or workmanship on its battery, controller, motor, wiring harness and analyst display (LCD screen). Magician frames come with a 3 years warranty against manufacturing defects.

This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.

If a component is deemed to be defective or damaged without user error or other improper use, Magician will assist in replacing that part.  This includes any parts deemed to have been damaged in shipping.   We will not replace any part deemed to be damaged by the user.

• Normal wear and tear of any covered component

• Chains, spokes, grips, tires, tubes, brake pads, cables, and cassettes.

• Any damage or defects to components resulting from failure to follow instructions in the eBikes owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the eBike as sold, operator error, water damage, or improper maintenance.

Limited Warranty Transfer

Magician’s Limited Warranty may be transferred one time from the original purchaser to a second owner, subject to Magician’s review and written approval. Warranty coverage does not transfer automatically upon the sale or transfer of an e-bike.

Transfer Requirements

To request a warranty transfer, the second owner must contact Magician within 30 days of acquiring the e-bike and provide:

* The original order number and original purchaser’s information;
* The e-bike serial number or frame number;
* Proof of the transfer or secondhand purchase;
* The current mileage and clear photographs of the e-bike; 
* Any additional photographs, videos, maintenance records, or information requested by Magician.

The owner must also cooperate with any remote video inspection or other reasonable inspection requested by Magician. Magician may require an inspection by an authorized dealer or qualified bicycle technician when necessary.

Warranty Period

An approved transfer applies only to the remaining balance of the original Limited Warranty period, calculated from the original retail purchase or delivery date. A transfer does not restart, renew, or extend the warranty.

Any lifetime, extended, promotional, or owner-specific warranty benefits are available only to the original purchaser and are not transferable unless expressly confirmed by Magician in writing.

Transfer Eligibility

The e-bike must remain in substantially original condition and must not have been involved in a serious accident, misuse, commercial use, water intrusion, improper maintenance, or unauthorized repair or modification.

Magician may deny or limit a warranty transfer if:

* The serial number or original order cannot be verified;
* The e-bike has been materially altered or modified;
* The motor, battery, controller, wiring harness, frame, or other key component has been repaired or replaced without Magician’s authorization;
* Non-original or incompatible electrical components have been installed;
* The speed, voltage, current, power output, or factory programming has been altered;
* The e-bike shows evidence of collision damage, frame deformation, water damage, neglect, abuse, or improper maintenance;
* The owner does not provide the requested information or cooperate with the inspection process; 
* Magician reasonably determines that the condition or history of the e-bike prevents it from confirming warranty eligibility.

Repairs or replacement parts previously authorized or supplied by Magician will not, by themselves, make the e-bike ineligible for transfer.

Scope of Transferred Coverage

An approved transfer covers only eligible manufacturing defects arising during the remaining original warranty period. It does not cover pre-existing damage, normal wear and tear, maintenance issues, damage caused by a previous owner, or any failure related to unauthorized repairs, modifications, incompatible components, accidents, misuse, neglect, or improper storage.

Approval of a warranty transfer does not constitute certification of the e-bike’s overall condition or guarantee that it is safe or free from defects. The current owner remains responsible for having the e-bike properly inspected, maintained, and repaired before riding.

Unless otherwise required by applicable law or approved by Magician in writing, the second owner is responsible for inspection charges, diagnostic fees, labor costs, and transportation or shipping expenses associated with a warranty claim. Magician’s obligation is limited to the repair or replacement of eligible defective components at Magician’s discretion.

Technical Support for Other Owners

Owners who do not qualify for a warranty transfer may still contact Magician for technical assistance and may purchase available replacement parts or repair services. Providing technical support, troubleshooting assistance, or paid parts does not create or reinstate warranty coverage.

No dealer, seller, previous owner, employee, or other third party may transfer, expand, or modify Magician’s Limited Warranty through a verbal statement or unauthorized written promise. A warranty transfer is valid only after Magician issues written confirmation of approval.